Feedback and Comments

If you’d like to comment on the service you’ve received from us and let others know about it, please complete the form at the bottom of the page and we’ll put it on the site.

We wont publish your email address and we can withhold your name if you’d prefer, please let us know.
Here are some of the comments about the service we’ve provided:

 

Dear Jackie,

Many Thanks to you and your colleagues for all of your help and support with Jacky’s Funeral. Your warmth and human touch helped so much at this difficult time.

Stan

 

Dear Jackie,

I Would like to  add my sincere thanks on behalf of my Brother and I for everything which you and your colleagues have done for us as a family over the last, very difficult few days. You have been truly wonderful.

Very Best Wishes

Lisa x

Dear All,

Thank you very much for the beautiful service and funeral of our Husband and Dad.

Yours Faithfully

Elizabeta and Family

Dear Heather,

Just a quick note to express our sincere thanks for all your hard work and support for our Mum’s funeral .

It all went according to plan and the day was a lovely celebration of Mum’s life. You all made it a very personal and precious event. Please pass on my gratitude form my family for allowing us to visit Mum in the chapel of rest and how touching we found Jacqueline to be, when we arrived and during our visit. Of course on the day we had no worries as everything was taken care of to the up-most high  quality.

Kind Regards

Carolyn, Kathryn and John

To Jackie,

I would just like to thank yourself and your wonderful Staff for making my Father in Laws celebration of life a very special transition & service. You were all truly helpful & supportive. Also a big thank you to June and Heather they were just as supportive.

With Love and Best Wishes

Adam & Sarah

xxx

Dear Jackie & Staff,

Id just like to say thank you for all your help & guidance you have given us whilst arranging the funeral of both Mike’s Dad and my Uncle. You helped us every step of the way at a very difficult time. A Big thank you.

Regards

Mike & Julie Jones

To Jacqueline,

Just wanted to thank you and your staff so very much for your kindness, empathy, and professionalism in how you managed the funeral of my Mum, and helping to make the process as painless as possible for us. We will be forever grateful.

Kindest Regards

Maria Taylor & Family x

To Jackie and All your Team,

Thank you for the help and support whilst organizing our Dad’s funeral.

Kind Regards

Sue, Rob, Gary , Julie, Andrew, Jeanette, Martin & Karen

Thank you so much for all your kindness shown to me over the death of my Mother.

Regards

Kath

Dear Jackie & Team,

We would like to say a huge thank you to you all for looking after us so well with the funeral arrangements.

Everything ran so well, a fantastic send off.

The Shore Family

Dear Jackie & Company ,

Thank You for the care you all took over Rob’s Funeral arrangements. It helped us through a difficult day and was much appreciated

Regards,

Anne, Charles & Amy

Thank you so much for your support and care for our family during the loss of our Loved One,

Most Sincerely

Justyma, and Szymov

Many Thanks Jacqueline, and All the Staff for you caring & professional arrangement’s for our Mother’s Funeral.

Very Kind Regards

From

Joan, David, Peter & Carol & All our Family

To Jacqueline and all the team,

We really appreciate all your help, support and kindness during this difficult time. You were all wonderful.

Thanks Again

John & Sarah

Dear Jacqueline,

Thank you for arranging the funeral service for Shaughan. Both you and your staff did a great job in making us feel able to relax and feel comfortable knowing it was done so well.

Ann & Family

Dear Jackie,

I would like to thank you and your staff most sincerely for all your help, advice and care of  Peter and his funeral. You took away all my fears and you could not have been more helpful to me and my family.

Thank you once again

Pauline & Family x

To Jacqueline & Team,

Thank you for organizing and taking care of our Father’s Funeral arrangements. It took a great weight from our shoulders whilst coming to terms with his passing.

Adele & Marshall

May I take this opportunity to thank you for your care and compassion at this sad time. I would have no hesitation in recommending your services to anyone in the future.

Thank you

To Jackie and all the lovely staff,

Thank you very, very much for all your hard work, help and support with arranging both Mum & Dad’s Funerals. You have all been brilliant and the family really appreciate all you have done.

Thank you so much,

Libby Mary & Sally xxx

Dear Jacqueline,

Thank you and your staff for all your kindness & help with my Uncle’s funeral and for sorting things out.

Diana Robinson & Family

Dear Jackie,

My Brother and I would like to express our thanks to your staff and you, personally for all the kindness and concern shown to our family following the sudden death of our Mother. You made such a difference at a very difficult time for us. The funeral was carried out in a highly professional, caring manner.

Thank you once again for all your help.

Yours Sincerely

Linda Smith & Peter Ryan

To Jackie and Staff,

You made the whole process so much easier with warmth and kindness.

Fond Regards

Gill, Mike and Daniel

To Jackie & Staff,

Just a little note of thanks for looking after Mum during what was an awful sad time for all of us.

You are a wonderful person and so right for your profession. Chatting to you really helped us all.

Thank you once again

Love

Sam, Trace & Family x

Our most sincere thanks to the entire Jackie Wilson team. You have made an incredibly difficult process incredibly meaningful and comforting for all our family.

Thank you!

Marjorie & Sue xx

 

Dear Jackie & All your Team,

I am writing to say Thank you so much for your care and compassion with organising my dear Dad’s funeral. I cannot begin to tell you how much I appreciate all your help and guidance during this difficult time for us.

With Love

Sarah & John

Dear Jackie & Staff,

Thank you for all your helping arranging last Friday, it seemed to go very smoothly. The feedback that I have received was that it was a good “send off”

Thanks Again

Regards

Linda & Family

Dear Jackie,

It is extremely difficult to convey just how profoundly your care and consideration have impacted our family at this time of grief. Your careful handling of Dad’s arrangements went beyond consummate professionalism in a way that only a very special person working in their true vocation could achieve. Thank you so much for making Dad’s special day such a fitting, dignified and unique send off. He really would have approved!

Sue and Marjorie xx

Dear Jackie, Dan and all the staff,

Thank you very much for all your help and kindness.

Everything was carried out in a very caring and professional way. It made a very difficult day more bearable.

Thank you again

Kind Regards

Edna & Fleur

Dear Jackie & Team,

Sending you all our sincere thanks for all your help with the funeral of our Father.

You helped to make everything run smoothly and with consideration , compassion and empathy.

Kindest Regards

James Adam Kym and the rest of the family x

Thanks Jackie and Everybody,

Everything went wonderfully, We really appreciate how superbly and kindly you deal with everything,

Many Many Thanks

John & David & Maxine

Dear Jacqueline & All you Colleagues,

Thank you so much for your kindness, patience, understanding & hard work.

Mum’s Funeral was beautiful!

In Gratitude

Sue & Tom

Dear Jackie,

Very many thanks to you and your team for the kind and caring help and support you gave us when we needed it most. You guided us through the day beautifully and your attention to detail was very much appreciated by us all.

Thank you so very much

Love From Joan and all the Family

 

Dear Jacqueline & Team,

Thank you so much for all you did for us. You do a wonderful job and have so much patience and care. You thought of everything for us when we were just shocked and blank! Once again thank you from all of us,

Yvonne, Stephen, Sue, Michael and the Grandchildren.

 

To Jackie and your team,

Thank you for providing such an excellent service – Even on the wettest / flooded day ever!

Everyone was pleased, especially the family and we would like to thank you from the bottom of our hearts for dealing with such a sensitive matter so professionally, whilst keeping a very human touch. You are a lovely lady who helped me during this sad time in my life.

I wish you well and will definitely recommend your service to anyone I know.

Thanks again

Angela and Katy xxx

 

To Jacqueline,

I just wanted to say how much I appreciated your kindness, care and patience and all the help you gave me. I couldn’t have got through it all without you. You are a lovely lady.

Love From Lynne

 

Dear Jacqueline,

Thank you for all you support during & arranging the funeral. You were all very empathic & helped the day to be “a celebration of his life”

Kindest Regards

Jeanne, Mum Marie and Family

 

Thank you for all you did for my Family at this sad time.

 

I just wanted to reach out to you to express our sincere thanks to you and your team for Monday. It was a very sad day but the attention to detail and care you have provided throughout really helped make the send-off special and left Pamela and I, and Family with just Mother to think about. We can’t thank you all enough.

Kindest Regards

Michael

 

Dear Jackie,

On behalf of the whole family I would like to thank you very much for all you and your team did for us in respect of the funeral for my Late Father. Especially dealing so well with all the cemetery problems.

Everything went very smoothly despite traffic holdups, and for the whole day you were a calm and reassuring presence.

Thank you

Valerie Jenkins

 

To Jackie,

Just a little thank you for all you have done to make this tragic event more bearable. Your support has helped this family so much.

With Lots of Love

Doreen, David and Nicola xxx

 

To Jackie & The Team,

Thank you all very much for your support at this very difficult time.

With Love and Best Wishes

Doreen, David and Nicola xxx

 

Thanks for your support

You and your beautiful heart

Together make you a special one

An honest guide from the start

And all the things you have done

Maybe I would have managed it otherwise

But you helped the journey to an easier way

For you through light on my lanes with every advice

And what you did for me is something I can never repay

So I thank you, you and your beautiful heart

For your true support right from the start

Thank you.

 

Dear Jacqueline

We thank you for all your kindness and understanding on the funeral of Mum. It was a celebration of 99 years of life.

Thank you to all.

Ann & Roger

 

To Jackie and Team,

Many Thanks

Dave, Katie & Carl Davies xxx

 

To Jackie and Team,

Many thanks for your kind and professional service. Spot on in every aspect. Arranging everything myself was a bit daunting but I felt looked after from the very start. Everyone said how smoothly it all went. Just the right blend of efficiency, kindness and respect.

Carole Gardner

 

Jackie,

thank you so much for everything you’ve done, you made a difficult time so much easier. x

Leah Robinson

 

 

To Jackie and all your staff,

Its has been so comforting in this situation just to know you were there for us, so helpful and understanding! Most importantly looking after our beloved Mum.

We can’t thank you enough

Kindest Regards

Margaret & all the Downey Family x

 

Dear Jackie & Staff

We just want to say belated “Thank you” to you and your wonderful staff for all the help and support given following the death of our dear Dad.

Your professionalism and empathy were greatly appreciated by us all.

Very Best Wishes & Renewed Thanks

The Bristow Family

 

To Jackie & all at JWIFS,

Thank you for your sensitivity and superb service.

Kindest Regards

John

 

Jackie & your entire staff,

Please accept on behalf of my entire family our most sincere thanks for everything you have done organising the funeral of our Father. From start to finish every single one of you have been utterly amazing and made the whole process so simple for us. You have treated our Father with immense dignity and respect, walking in front of the hearse is such a show of respect. I do hope you never stop such a thing, it meant everything.

You turned literally a day we were all dreading into something of which we are incredibly proud. You created the most wonderful lasting memory of our Father and for that I simply cannot thank you enough.

Words just can’t express how impressive, professional and wonderful you all are.

Thank you for everything

Vince Craven

 

Dear Jackie,

I just wanted to drop you a line to thank you and your firm for the excellent service you provided for us and our dear Mum’s recent funeral. You were so helpful, kind, sympathetic, sensitive and professional throughout.

Everything was exemplary

Love Judith

 

To Jackie & Everyone Involved,

A very special thank you for being so sympathetic, supportive and helpful in organising my late Aunt’s funeral. It was dealt with very sensitively and we appreciated it.

Heather & Family

 

To Jacqueline, Heather, Mandy & Everyone who helped at the funeral,

We would like to say how pleased we are with your suggestions & service programme, Your help was much appreciated at a very difficult time.

 

Dear Jackie,

On behalf of the family please may I express my most sincere thanks to you and your staff for arranging Mothers funeral on Wednesday. Having you in person and your wonderful team looking after all aspects of the occasion, relieved us of the sad burden of trying to do it ourselves.

All the mourners, without exception expressed their overwhelming delight at being involved in such a beautiful experience. There is no doubt that we would have been completely overwhelmed had we tried to do any of it ourselves. The fact that the whole service ran like a “very well oiled clockwork machine” is testament to your skill.

With very many thanks once again we send our fondest wishes.

Peter

 

Jackie & All your staff,

Thank you for the great care, compassion and valued support that you gave to all our family. Your help and guidance was so very much appreciated at what has been one of the most difficult times of our lives. Thank you for looking after Mum prior to her funeral service, she looked very much at peace which we all found very uplifting. The service you provided was exceptional. Jackie you are truly like an Angel.

Kind Regards

Janine & Family

 

Dear Jackie,

Many thanks for all your efforts in making Fathers funeral a great day. The kindness, the attention to detail, the respect & the flow – a credit to you and your team.

Many thanks

The Handley Family

 

Thank you for the care & compassion you gave us when you organised dear Mum’s funeral. The family are all grateful that Mum had a dignified and fitting funeral.

We are all so grateful for being recommended to you , Thank you once again. xxx

 

Dear Jackie,

Just writing to thank you for you help and kindness, everyone said what a lovely service it was.

Thank you and all the members of your staff for what they did for us.

Kath

 

To Jackie & Team

Thank you all for making this sad time more bearable. You have all been wonderful.

Love from the Lee Family

xxx

 

To Jackie and Staff,

Thank you so much for everything you all did for my Mum’s funeral, making the very sad occasion run so smoothly and professionally.

Thank you

From George Malcolm & Janet

 

 

Dear Jackie,

Thank you so much for your help with the arrangements for “mum’s” funeral. Your sensitivity and attention to detail were invaluable to us whilst we were in the depths of our grief. Thanks to your team, who were wonderful on the day as well.

With very best wishes and deepest gratitude.

Diana

 

Dear Jackie,

Just to say a big thank you for the professional way in which you handled the funeral, both at Tarporley and Manchester, we thought the way they did things at Manchester was very caring and professional, and the chapel and service were beautiful, your staff are a credit to you and themselves ( Handpicked I would think! )

Lots of Love to you all

Gerald & Sheila Thomasson

 

To Jackie and Team

Thank you so very much for your kind words and support

xxx

 

Dear Jackie and all the staff at Hill View,

Thank you all so very much for your kindness, help and support.
Your care and attention to my dearest wife will never be forgotten,
My sincere thanks to you all again.

All my best wishes with much love,

John

 

Dear Jackie, June and Team,

Thank you so much for all you have done for us. Jacqueline and June you are such amazing ladies. You have been so kind and helpful to us when we needed it the most. I can’t thank you enough.

With very best wishes

Victoria & Family

 

Truly excellent service, highly recommended thank you

Phil

 

Dear Jackie & Team

The whole family wish to express our sincere gratitude for your support and guidance through this challenging time.

Your compassion and professionalism made the day run seamlessly and was appreciated by all

 

Jackie

May I thank you and your team for all your support and services for “Pop’s” funeral on Thursday. I loved the way you arrived at the crematorium and the respect and dignity provided to him.

Your excellent approach and delivery helped us give him a very fitting farewell tribute and your guidance was key to this.

Kind Regards
Gill

 

We would like to express our sincere thanks for all the help with Henry’s funeral. Apart from being thoroughly professional your kindness and sensitivity really got us through such a very difficult time.

 

To Jackie and your amazing team,

How could we have known when we made that very difficult call what an incredible woman we had chosen to support us with the funeral arrangements for Mum. Going above and beyond does not even come close to what you did for us. We could not have created such a beautiful and personal send off without your support and guidance, your patience, wisdom respect and empathy were incredible, often under some quite challenging circumstances. Nothing was too much trouble, the additional personalized touches you brought I cannot imagine being provided elsewhere. Thank you for making Mum look so beautiful, she was an amazing lady inside and out and although she never liked to be centre of attention, she would have been proud of her “send off”! Thank you from the bottom of our hearts.

Dear Jackie

Thank you for all your help and support in organising our Mothers funeral. It was a difficult time for all the family and you took all the pressure and apprehension away from us. Your attention to detail is very much appreciated and carried out in a sensitive manner. Everything was perfect just as Mum would have wished. You even managed to get the sun to shine for us!
Wishing you all the very best,

Fiona, Gavin and Lucy xxx

To Jackie

Thanking you so much with Mum’s funeral. It took the pressure off us, much appreciated.
Linda and Julia xx

To Jackie and all her staff

Just to thank you all for the care and attention to detail that you gave to us during our recent sad bereavement. You made a difficult task so much easier at this sad time, so once again thank you from the family of Edith.

To Jackie and all her staff

Thank you for all the help and organizing you have done. Much appreciated and also for all your support.

Many many thanks. Pat

To Jackie and Everyone

Thank you for all the arrangements you made for Mums funeral. You helped to make it exactly what she wanted and eased the burden on the family at a difficult time.

Many thanks,

Tracey, Paul and Katherine

To Jackie (and the boys)

Amid a whirlwind of heartache and chaos, you provided safety and calm.

Thank you so much,

Tara and family

Just like to say thank you for making the funeral so special, your understanding and attention to detail made things so much easier for all the family and its appreciated more than you know.

Thanks also to all your staff especially Heather.

Thank you on behalf of all my family,

God bless you – February 2015

To Jacqueline + All staff

Many Many thanks for making the day more bearable. “Jacqueline you touched our hearts”

Love and Kindness

Ian Nicky Hannah Rebecca Harry + Billy xxx

Dear Jackie

The whole family were very pleased the way you arranged things for Franks funeral, the day went well all thanks to you.

love to you Jackie

Marion

To Jackie and Everyone

Thank you for all the arrangements you made for Mums funeral, you helped to make it exactly what she wanted and eased the burden on the family at a difficult time.

Many thanks

Tracey Paul & Katherine

Just a little note to say a huge thank you for the kindness and comfort you gave to us all during a very sad time. Your professionalism shone through on the day and Mum really enjoyed her chats with you.

Kindest Regards Viv- November 2014

The road has indeed been long, yet we have experienced nothing less than professionalism of the highest standard from all the staff at Jacqueline Wilson Funeral Services in all aspects of our dealings.

More importantly however, we received empathy,compassion and obvious caring that lifts this company above many others. We wish to convey our heartfelt appreciation to all the individuals concerned whose efforts did indeed make a difference.

It should go without saying that my wife and I would have no hesitation in recommending your services.

Mr and Mrs Stockton – November 2014

Many thanks for arranging my late Aunt\’s Cremation Service. You understood our needs perfectly and made the task so much easier. Many thanks also to the Reverend Paul Barrow. When he spoke about my Aunt you would have thought he knew her for many years. Bob Jennings, July 2014

Dear Jackie

Thank you for all your help and support in organising our mothers funeral. It was a difficult time for the family and you took all the pressure and apprehension away from us. Your attention to detail is very much appreciated and carried out in a sensitive manner.

The Rev Adam Friend was a delight and please pass on a thank you to Dennis Jones the organist who’s choice of music was beautiful. Stephen Blackwell the stone mason pulled out all the stops to engrave the memorial in time.

We very much appreciate you picking up mum’s ashes so early in the day to enable us to inter they so quickly. The Flower Rooms flowers were fabulous and we have spoken to Gaynor.

Everything was perfect just as mum would have wished, you even managed the sun to shine for us.

wishing you all the very best – May 2014

Dear Jackie & Staff

Thank you so much for your very professional yet sensitive approach to all the arrangements for the funeral.

We greatly appreciate the way you took all the pressure from us in the difficult circumstances we found ourselves in. May 2014.

I unfortunately lost my mum eight and a half weeks after losing my dad. As we used Jacqueline’s excellent service for dad we had no hesitation in using her again. As before I cannot speak more highly of her and her staff, again helping my family through a very very difficult time. I cannot praise her professionalism care and dedication in everything she did for us. I recommend her from the bottom of my heart. Thank you again Jackie x – May 2014

Jacqueline & Staff

Thank you all so much for the help, support and guidance that was given at our sad loss.

Thanks

Carol Ashbrook & Family – March 2014

Dear Jackie,

We wanted to thank you so very, very much for organizing daddy’s funeral.

You were on hand at all times for us and you were so very helpful and concerned for us as though you were an old friend.

We cant thank you enough for making it that much easier to cope with our grief by handling before, after and the day with such warmth and grace – March 2014

Dear Jacqueline and team,

Thank you all for handling my wife’s (Sheila) funeral in January in such a professional yet personal way.

Your caring and understanding manner throughout made a difficult and painful time more bearable for me and my family.
Best wishes
Ian Hughes

Dear Jackie

I just want to say a very special thank you to you personally and all your team for looking after my dad and organising his funeral, taking in all our wishes and ideas to give him his final journey that encompassed and celebrated his life.

Your support and care towards mum, myself and the family has been wonderful and much appreciated. please pass on my thanks to all your team.

Dear Jackie

On behalf of myself and my family I would like to thank you and all your staff for the care and compassion shown to us all in recent months . Thank you for looking after my dear Husband , Dad and Grandad so well for us.

Jackie and her staff went out of their way to ensure my dad Eric Talbot had the funeral he deserved. Jackie is caring and sympathetic and made a very difficult time so much easier for the family. Nothing was too much trouble, and I couldn’t have wished for a more professional service. It was so nice to be able to use a local independant funeral director and I would recommend them most highly.
Thank you Jackie. Linda Meakin.

Jacqueline Wilson and her team, recently undertook the funeral arrangements of my late husband, John, in a superbly professional and efficient way.

Due to her excellent organisational skills and her many contacts I did not feel the huge pressure to remember everything because she took all that off my shoulders, and co-ordinated the arrangements from the beginning, in her methodical, compassionate and gentle fashion.

This all culminated in a full church with a touching service by Rev Cowan.

The Arden Family thank Jackie and her team for their caring and personalised service. – Catherine Arden

To dear Jackie and your wonderful staff, Thank you all so much for taking all the pressure off us and arranging Mum’s funeral. If you could say a funeral was lovely then this was!

Everything went so smoothly thanks to you and your team and we were able to grieve knowing that everything had bee organised by your good selves and we didn’t have to worry about a thing. This meant a lot to us!
Thank you again, love and very best wishes  – Jane x

We came across Jacqueline when we unfortunately lost our daughter back in April 2013. we had decided we wanted a local company that was independent so it would be more of a personal service rather than something “cookie cutter”. Jackie was amazing from the first moment I spoke to her ! she was calming, sensitive and went out of her way so that our little girl had the personal but simple service she deserved. She organised the church, the vicar, did all the running about for us and was happy for us to go and visit Evelyn should we have wanted to, but on her advice we felt it best not to. She did arrange for us to sit with her casket before the funeral, which was nice because we could say our goodbyes and it wasn’t as much of a shock seeing such a tiny casket at the funeral. I’ll be forever grateful to Jackie, she made a horrible stage in our lives trial bit easier, and was such a lovley person to talk to and who understood what we were going through.

Jackie directed my father’s funeral on Friday 19th July Mr. Fred Steele in a very professional -caring way. Everything went to plan and all details of the family needs covered.

Jackie put herself out to make the whole day special and dad had a great send off we wish you well in your business.

From carol tracy clare Katie steele

 

I’d like to thank you and all your team for making Maggie’s day go so well. Your help and advice saved me so much trouble and I feel lucky that I had two people (you and Liz Wye) who were able to point me in the right direction with minimum fuss.

Lots of those who attended commented on how nice the service was and how smoothly everything seemed to go.

thank you for this.

Colin

We just wanted to say thank you, once again, for all your help, support and kindness when it came to saying goodbye- we will be forever grateful.

many thanks

Natasha and Alan

Brenda, Kila and myself would like to thank you and your fab team for taking care of our Dad in such a sensitive and respectful way.

love and hugs,

Toni xxx


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